AccessRide Privacy Policy

Effective Date: September 21, 2026

AccessRide respects your privacy. This Privacy Policy explains how we collect, use, share, and protect information when you use the AccessRide mobile application and related towing services.

Information We Collect

We may collect information including:

• Name
• Email address
• Telephone number
• Account and profile information
• Vehicle information
• Towing pickup and destination information
• Precise location information
• Towing request and service history
• Device and application information
• Information necessary to process or manage payments through our payment service providers

How We Use Information

We may use information to:

• Create and manage user accounts
• Process and manage towing service requests
• Connect customers requesting towing services with towing service providers
• Provide pickup, destination, navigation, and towing-request information necessary to complete a tow
• Calculate and manage towing charges and payments
• Provide customer support
• Improve safety, security, and fraud prevention
• Comply with legal obligations

Location Information

AccessRide may collect precise location information when necessary to identify the location of a vehicle, establish towing pickup and destination locations, support navigation, and manage a towing request. Users may control location permissions through their device settings.

Payment Information

Payments may be processed by third-party payment service providers. AccessRide may receive or maintain transaction-related information necessary to manage towing payments, payment status, refunds, promotions, or related customer service. Payment service providers process payment information according to their own privacy practices.

Information Sharing

We may share information as necessary with towing service providers, payment processors, technology and service providers, or legal authorities to provide towing services, process payments, protect users, prevent fraud, maintain security, or comply with applicable law.

AccessRide does not sell personal information.

Data Security

We use reasonable administrative and technical safeguards designed to protect personal information. However, no electronic transmission or storage method is completely secure.

Data Retention

We retain information only for as long as reasonably necessary to provide and manage towing services, meet legal and accounting obligations, resolve disputes, prevent fraud, and enforce agreements.

Age Requirement

AccessRide is intended for users who are 18 years of age or older.

Your Choices

You may request access to, correction of, or deletion of eligible personal information by contacting us. Certain information may be retained when required for legal, security, fraud-prevention, accounting, or legitimate business purposes.

Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.

Contact Us

AccessRide
Chicago, Illinois, USA
Email: admin@ghsc.agency